| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Public Administration |
| Functional Area | Not Mentioned |
Customer Service - Front liner<br />Maintaining a positive, empathetic, and professional attitude toward customers at all times.<br />Respond promptly to customer inquiries.<br />Communicating with customers through various channels.<br />Acknowledging and resolving customer complaints.<br />Knowing our products inside and out so that you can answer questions.<br />Processing orders, forms, applications, and requests.<br />Keeping records of customer interactions, transactions, comments, and complaints.<br />Communicating and coordinating with colleagues as necessary.<br />Providing feedback on the efficiency of the customer service process.<br />Managing a team of junior customer service representatives.<br />Ensure customer satisfaction and provide professional customer support<br /><br />Requirements<b>Customer Service Representative Requirements:</b><br />Bachelors Degrees.<br />Ability to stay calm when customers are stressed or upset.<br />Comfortable using computers.<br />Experience working with customer support.<br />Knowing two languages at least<br /><b>Education, Experience, and Licensing Requirements:</b><br />University/college degree is an asset<br />Familiarity with office software and phone systems a plus<br />Previous experience, especially in particular industry, preferred<br /><br /><br />
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