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Customer Council Manager

5.00 to 7.00 Years   Abu Dhabi, United Arab Emirates   27 Dec, 2021
Job LocationAbu Dhabi, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryIslamic Banking
Functional AreaNot Mentioned

Job Description

1. Manage Customer Councils

  • Define customer groups
  • Create pool of customers from each group
  • Establish relationship with these groups
  • Arrange council meetings (logistics with stakeholders)
  • Collate feedback reports and action plans
?2. Enhance Customer Segmentation????????Work closely with marketing and CMT teams to refine and enhance Customer segments ??????Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:?
  • Bachelors degree required
  • People?s person
  • Excellent understanding of cultures in the UAE
  • Must be fluent in English
  • Customer centric mentality
  • Familiarity with bank systems, products, services especially in branches
  • Ability to multi-task / address many issues simultaneously
  • Team player
  • Must be willing to travel all areas in UAE.
  • Excellent in MS office (Excel, PowerPoint, word)
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