| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Call Centers & Customer Care Outsourcing; Hospitality & Accomodation; Administration Support Services |
| Functional Area | Not Mentioned |
About Us:We are a Dubai-based photo studio offering˙family photography services˙around the UAE. As our company grows we are looking for a dedicated and empathetic˙Customer Coordinator˙in˙Abu Dhabi˙branch to join our team and provide exceptional customer service to potential customers. We have an international team across the globe, and you will play a crucial role onsite when it comes to bookings & scheduling of the team.If you are a person who thrives on creativity, committed to continuous improvement and ready to exceed the expectations of clients, we want you be part of our team, where you may also create a unique & individual stories.Main Duties:-˙To be the main point of contact person between the client and studio team employees (ex., photographers, retouchers and others).-˙Inspect the studio and ensure that it?s well prepare for before clients arrival, including, but not limited to inventory management, equipment arrangement and in-stocking, dress selections, decorations and etc.-˙Manage studio bookings, ensure appoints are booked without conflicts, maximizing studio?s capacity, minimizing downtime between sessions.-˙Handle payments from customers, prepare invoices accordingly.-˙Being proactive and assist clients accordingly, by actively engaging with them.-˙Resolve and address any issues on spot, handle any complaints or dissatisfactions from clients with professionalism and tact.-˙Offer support to photographers in managing client interactions and addressing any challenges that may arise during photo session.-˙Ensure that clients feel values and supported throughout their entire interactions with the studio, from booking to post-session follow ups.Requirements:-˙At Least 2 years of Experience in Customer Service within the Hospitality Sector-˙Ability to accommodate flexibility in day-off arrangement as per business needs, willingness to work on weekends & holidaysYour benefits or Why you will love working with us:-˙Professional development & career growth-˙Company provides: visa and medical insurance-˙30 days annual leave-˙6/1 Working Days + Conditional Day Off Every Two Weeks- Highly competitive compensation packages that reflect the skills and experience you bring to the team
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