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Cloud Service Desk Engineer

5.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   19 Jul, 2019
Job LocationAbu Dhabi, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryInformation Technology
Functional AreaNot Mentioned

Job Description

About the CompanyThe position is for Group 42, located in Abu Dhabi in the UAE. Group 42 is a well-funded start-up, on a mission to build the largest cloud in the UAE and to offer artificial intelligence capabilities. Group 42 is the holding company that houses several companies focused on different domains including healthcare, government and smart cities, finance and commodities, oil and gas, research etc. The common denominator of each domain-related subsidiary is technology, as the group seeks to use artificial intelligence and cloud computing to provide solutions to the UAE government and the other sectors it operates in.About the RoleAs a Network Engineer on our team, you will perform support of IT operations, document issues, and work directly with end-users.Who you Are? You are a Network Engineer with solid organizational skills, able to track and document interactions.? You are a professional experienced with providing Tier-1 troubleshooting and support.? You are a self-starter, ready to research questions and collate data points.? You are a team player, ready to assist your colleagues and receive help from others.? You have strong customer service skills, ready with patience and a smile for IT customers? You enjoy collaborating in a multicultural and diverse environment that expands to include various geographic locations and spans numerous cultures.? You have stellar communication skills, effectively expressing yourself you convey and receive information in a clear, credible and consistent manner.

Keyskills :
PowerShell Windows Server Mac OS Troubleshooting Hardware JIRA

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