| Job Location | Abu Dhabi, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
ResponsibilitiesWelcomes the guests upon their arrival in a friendly and caring manner according to the Emirates Palace standards and assists them with the delivery of their luggage to their room in an efficient and timely manner to ensure guest satisfactionEscorts guests to their room. For first time guests, explains hotel services. In the room, provides further explanations on facilities to ensure guest comfort during the length of their stayFor regular guests, if appropriate, maintains a friendly and caring conversationKeeps abreast on hotel products and services as well as on tourist and business traveling information that may be of any interest to our guestsHandles guest requests in a polite and efficient manner, refers requests to relevant staff if needed to ensure customer satisfactionCollects luggage from guest rooms and keeps them in a secure area until guest departureMaintains visibility in the lobby entrance area and offers assistance to guests when sees them carrying their luggage on their ownUpon requests stores guest luggage into the luggage storage room. Handles all luggage with careSkills & requirements Excellent organizational and effective communication skillsPrevious experience in the same role in a luxury hotel is requiredArabic language will be an advantage
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