Base Oil Sales Manager

Job Description

JOB PURPOSE:Plan and manage all base oil sales operations for the assigned portfolio, ensuring it?s effective, efficient and appropriate operation to enhance the Company image and profitability and creating new business development opportunities, ensuring alignment with the commercial strategy and corporate brand and quality standards.KEY ACCOUNTABILITIES:Job Specific AccountabilitiesSales Operations? Implement ADNOC Distribution?s Base Oil sales strategy, policies and annual plans ensuring efficient and uninterrupted sales & supply to customers.? Liaise with ADNOC Main & ADNOC Distribution?s Supply Operations team on all operational provisions and matters e.g., volume, ship acceptance and lifting.? Analyze clients? performance, follow-up on their operational aspects and recommend as necessary actions to management according to ADNOC Distribution?s objectives and policies.? Identify new customers and business opportunities through visits and communication and provide advice to existing customers and ensure their requirement for Base oils.? Conduct discussions with ADNOC HQ?s base oil marketing unit for secured supplies and price negotiation keeping company profitability as prime target.? Prepare quarterly & monthly sales plans for implementation and ensure effective coordination with all stakeholders to achieve defined targets.? Engage third party storage operator for storing base oil for cost effective operations.? Develop base oil business, strive to ensure enhancement of client base and boost Base Oil sales in order to gradually achieve higher levels of market share.? Analyze data to identify any potential problems or changes in contract terms and conditions regarding agreed schedules and financial issues.? Establish new contract (new client), includes comprehensive investigation covering financial, operational, performance and market background status, through market analysis, market intelligence techniques.? Negotiate and recommend Term & Spot sales of surplus products and follow-up prices and overall trends in comparison with other markets and competitors?; recommend pricing changes accordingly.? Maintain and update clients? data including contract history, performance records, creditworthiness and competitive suppliers.? Evaluate and participate in Base Oil purchase matters in case of shortage to meet client commitments and sales agreements at marginal and competitive price level.Assess Market Competition? Review and follow up market competition and recommend valuable price to retain customers while promoting Company?s products by fostering good relations with local & GCC customers.? Evaluate various market sources of information through publications, internet and library etc. on Base Oil & Special Products and identify the prevailing prices of the main market areas and of other competitors.Prepares ADBASE competitive price and recommends to Division management.? Monitor the competitors? activities for portfolio of clients in assigned market area, identifies implications, if any, and recommends necessary action, in collaboration with Marketing Research.Customer Experience? Act as a focal point for ADNOC Distribution?s Base Oil clients on sales related issues and provide prompt support in resolving them.? Ensure continuous contact with client to mitigate risks related to supply, price and logistic situations and achieve optimum client satisfaction and repeat business.? Participate in negotiations of contracts. Discusses clients? requirements, resolves problems, if any, and recommends appropriately in conformity with approved contract terms and conditions.? Participate in resolving client?s quality claims or concerns in line with management guidelines.Relationship Management? Develop and maintain effective business relationships with all relevant internal departments and external entities such as consultants, local, international and government authorities etc. with highest standardsof business ethics, whilst promptly attending to all critical issues in-order to ensure the services required by the organization are delivered in the most effective manner.QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:Minimum Qualification? Bachelor?s Degree in Marketing or a relevant discipline.Minimum Experience & Knowledge & Skills? 8 years of experience in similar sales related role preferably in retail sector? Good knowledge of English? Excellent communication and interpersonal skills? UAE Driving Licence.

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