IT Senior Manager

Job Description

Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world?s leading energy companies.We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.This is an exciting time to join us on this journey.We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone? JOB TITLE: IT SENIOR MANAGERKEY RESPONSIBILITIES:

• Lead both the internal IT team & vendor partners in resolving reported issues in ERP on time as per service level agreement.
• Lead change management across key tracks (PPM , Finance) track with respect to owning the change requests & managing demand from business.
• Drive strong problem management by getting the team to deep-dive into issues, looking for patterns & identifying solutions for root-causes, which will ensure long term downward trend in incoming tickets.
• Demonstrates expertise & delivers functional and technical solutions on complex engagements and projects assigned.
• Review & approve the deliverables throughout the development cycle to ensure quality and traceability to requirements and adherence to all quality management plans and standards.
• Drive regular operating mechanisms with key functional champions to keep them updated on operations & prioritize demand.
• Actively collaborate with vendor partners & stakeholders during quarterly ERP cloud upgrades.
• Effectively engage with Implementation teams to support their milestone deliverables
• Effectively influence adoption of standard functionalities in the system
• Proactively hunt for process inefficiencies & drive continuous improvements in the system.
• Coach team members by providing regular feedback for enhancing performance
• Communicate issues/changes to team; build commitment and confidence.
• Recommend and participate in the development of policies and procedures.
• Lead interactions with vendors and monitor vendor performance after completion of the deliveries with respect to quality, schedule, deliverables & cost.
• Collaborate in the evaluation of new solutions & influence architecture decisions which will have an impact on Oracle ERP and related integrations.
• Promote & leverage use of solution standards, policies, and procedures.
• Keep abreast of market developments and proactively propose any best practices to benefit the business.
• Actively collaborate with various functional tracks (HR, Payroll, Supply Chain & Projects) to review & prioritize the change requests for execution.
• Ensure all compliance & audit-related non-conformances related to ERP are addressed.
• Drive standardization with respect to master data management.
• Ensure to keep-up the vitality of the change & process documents.

• Qualified Chartered Accountants CA or ICWAI or BE or Masters degree in Finance with 12 to 15 years of total experience ,with at least 5 to 7 years of Oracle EBS/Cloud ERP implementation experience
• Oracle ERP Cloud certifications
• Understanding of Oil & Gas field services business practices
• Should have an end to end Oracle ERP implementation experience.
• Experience in modules like GL, AP, AR, FA, Cash Management, Project Costing, Project Billing, Project Management, Oracle Time & Labor, Project Contracts and Risk Management Cloud modules like Advanced Financial Control (AFC) & Advanced Access Control (ACS), EPM, Financial Consolidation Hub, Internal Controls Manager, iReceivables, internet expenses, Advance Collections, Treasury
• Should have a strong IT Service Management framework knowledge
• General IT Skills, relevant expertise to manage and deliver IT Support.
• Ability to work in a team environment and develop relationships, especially with geographically disbursed teams.
• Strong problem-solving capability with proactive and logical approach.
• Excellent attention to detail and good communication skills.
• Ability to work effectively with leadership team, stakeholders, third parties and clients.
• Should have working / process knowledge of Oracle Fusion integrations with 3rd party applications.

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