| Job Location | UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time - Identifying, diagnosing, and resolving the level one issues in software- Providing one on one assistance to the end-user regarding the technical flaw, either by phone, mails- Resolving network related issues like a local area connection problem, network access, mails, internet, dial-ins, etc.- Supporting and assisting colleagues and working with other support groups and vendors for solving level two issues- Monitoring and analyzing the performance of an upgraded system, keeping track of its performance, reliability, risks, and benefits- Ensuring all business policies and standards related to client services, IT security and compliance are being met- Providing platform training activities to the end-users- Supporting the business team in sales activities- Cold calling and e-mail campaigns for lead generation- Updating CRM on a daily basis- Coordinating meetings for the business team REQUIREMENTS: - Self-motivated- Well organized- Tech-savvy- Experienced in lead generation- Great communication skills (excellent spoken and written English)- Team player- Problem-solving attitude- University degree- UAE based (Dubai/Sharjah)- Entry-level position- IT educational background would be a plus
Keyskills :
Infinite IT Solutions DMCC
Multinational software solutions development company, supporting key business processes by offering paperless solutions. The offered range of solutions including exchanging documents electronically, systems integration, e-invoicing, e-archive, workflow automation tools, sales support solutions.
© 2023 HireeJobsGulf All Rights Reserved
