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(Tunisia) Customer Support Consultant (fluent French and English)

1.00 to 10.00 Years   Tunisia   07 Nov, 2022
Job LocationTunisia
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Passionate about the latest trends in Tech?What if you had a chance to be a part of the worlds leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe ?? Excited? Lets see what it takes.What You Will Do:

  • Always be up-to-date with the cutting-edge technology;
  • Apply the latest and greatest customer happiness practices;
  • Provide omni-channel support via calls, chats and emails;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.
Requirements:
  • Fluent French and English;
  • Experience in Customer Service;
  • Analytical & Research Skills.
Will be a great plus:
  • Technical background;
  • Experience with native speakers;
  • Experience in hospitality;
  • International exchange programs participation.
Benefits:
  • Flexible schedule;
  • Enjoy working remotely;
  • Competitive compensation;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program) ;
  • Occasional business trips.
Who we are?SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.Visit our website: www.supportyourapp.com

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