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Service Account Manager

1.00 to 10.00 Years   Saudi Arabia   16 Sep, 2021
Job LocationSaudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

- Serve as the lead point of contact for all customer account management matters- Build and maintain strong, long-lasting client relationships- Negotiate contracts and close agreements to maximize profits- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors- Ensure the timely and successful delivery of our solutions according to customer needs and objectives- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)- Prepare reports on account status- Collaborate with sales team to identify and grow opportunities within territory- Assist with challenging client requests or issue escalations as needed

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