Operations Director - FM Consultancy

Job Description

The opportunityTo provide highly visible and comprehensive leadership for all aspects of the FM consultancy business across all global activities and opportunities. Ensure that all elements of the FM consultancy business are aligned with and are complimentary to the overall Mace objectives. This role can be based in KSA, UAE and UK. Your responsibilities will include:

• Ownership (development, agreement and delivery) of long, medium and short-term business strategy for all FM Consultancy services globally.
• Financial performance (3.9m Revenue and 0.9m EBITDA) globally and individual component / regional level.
• Developing the market-facing image of the FM consultancy business, ensuring that a reputation for innovation, quality, value and client focus is maintained.
• Providing direct line-management responsibility for a team of associate directors (currently five) and indirect management of their direct reports.
• Setting, maintaining and continuously enhancing the team culture, driving consistent collaboration, a focus on growth, excellence in service and commercial focus.
• New business leadership, identifying opportunities, providing clear solutions and commercial proposals to clients (for larger opportunities), guiding and overseeing solutions and commercial proposals to clients (for smaller opportunities), leading negotiations into contractual agreements.
• Ensuring that all new client mandates are correctly set-up in accordance with corporate quality management controls and that approval levels are adhered to.
• As a member of the operate senior leadership team. Representing the FM consultancy business and drive opportunities for collaboration and support with other groups within the business.
• Providing thought leadership and best practice advice, across the full range of FM services, to both clients and in-house teams including collaboration with the centre of excellence.
• Providing regular, up to date reporting on current mandates, new business activity and financial performance.

About youAs a facilities management consultant you will ideally have the following qualifications and experience. Ideally degree qualified or equivalent qualification in a related subject or appropriate experience within a consultancy role. You are digitally savvy and be hungry to grow your career and enjoy the opportunities Mace has to offer.Apply now for a confidential discussion. #LI-Onsite

Keyskills :
ReportsPerformancebusiness leadershipProposalsReportingManagementQuality ManagementBusiness Strategycontractual agreementsConsultancy ServicesLeadershipConsistentownershipteam cultureResponsibilitythought leadershipCentre of ExcellenceDev

About Company

Since day one, we have relentlessly pursued a better way. Our purpose - to redefine the boundaries of ambition - is the reason we do it. We are global experts in shaping and making the built environment. We support clients at every stage of the property lifecycle, from development and consultancy to construction and operations. You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play. Together, it all works towards our vision: leading the way to a more connected, resilient and sustainable world. Today, we remain a privately owned business that has grown organically across five global hubs in Europe, Middle East and North Africa, the Americas, Sub Saharan Africa and Asia Pacific. The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way. Our culture respects equality, values diversity and encourages individuality - accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation. Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. Its the reason why we continue to grow and its the secret to how weve built some of the worlds most renowned buildings. Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact inclusiverecruitment@macegroup.com to speak to a member of our team.You can read our diversity and inclusion strategy here .