| Job Location | Riyadh, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
Very Strong knowledge on Java, UNIX & SQL with?strong leadership skills to drive application teams. Should be familiar with ITIL standards , processes, Level -1 and Level -2 scope of support work. Strong at ITIL process including change, incident management. Should be good at ITSM Remedy & understand SLA & KPI Drive the monthly and quarterly SLA reviews. Direct the teams to implement best practices. Drive continuous process improvement in support model/process/procedure. Drive the adherence to change management.
Keyskills :
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