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Membership & Events Coordinator (Saudi National)

1.00 to 10.00 Years   Riyadh, Saudi Arabia   05 Jul, 2022
Job LocationRiyadh, Saudi Arabia
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryHuman Resources Outsourcing
Functional AreaNot Mentioned

Job Description

Our client is seeking a candidate preferably with strong Membership experience although it isn?t essential. The objective of this role will be to proactively assist the Directors and the wider team in the day to day running of the company to achieve the vision, mission, and goals of the organisation, and to assist with membership and events matters. Must have very good English, both written and spoken. This role is only open to Saudi Nationals.Description:

  • Maintain the membership database and member records, ensuring 100% accuracy of all member data across the GCC
  • Analyse local/ground level trends in KSA and the wider GCC with respect to member or prospective member needs
  • Assist with membership growth, retention, and satisfaction
  • Support efficient conversion of associate member prospects to members
  • Provide end-to-end assistance and service to new and existing members, ensuring same day responses to all clients, across all communication channels
  • Deal with service escalations as and when they occur
  • Manage the CRM/Membership Platform
  • Manage the Members Register, the Directors Register and all membership policies
  • Manage membership payments
  • Manage membership activities and relations, communications, and reporting
  • Manage logistics for all physical events in KSA and follow the events procedures
  • Liaise with the Financial Academy in Riyadh for as appropriate
  • Assist with travel arrangements as requested for speakers/faculty and our client?s team for physical events
  • Assist with creating PowerPoint materials for non-programme managed events
  • Assist with event registration for events on the website
  • Assist with inquiries on events
  • Assist with the creation and management of WhatsApp groups for events
  • Assist with updating our client?s website for events

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