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Tele Sales / Premium Services Advisor

1.00 to 10.00 Years   Qatar   18 Feb, 2021
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryTelecommunications; Telemarketing; Sales Outsourcing
Functional AreaNot Mentioned

Job Description

Purpose:Outcall the customers of Ooredoo and sell products and services of OoredooContext:Ooredoo introduces many new products and services that need to be sold to existing customers through up-selling or cross-selling.ROLE ACCOUNTABILITIESOverview

  • Ooredoo introduces many new products and services that need to be sold to existing customers through up-selling or cross-selling.
Customers
  • Guide customers on available Ooredoo product and services, packages, value added services
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Ensure proper recording and closure of all issues.
Business orientation
  • Increase ARPU by upselling and cross-selling
Communicating, negotiating &influencing
  • Participate in regular workgroup meetings and training workshops.
  • Provide support to other staff members when required.
  • Behaving in professional way

Keyskills :

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