| Job Location | Qatar |
| Education | Diploma;Graduate;EngineeringGraduates/PG |
| Salary | Not Mentioned |
| Industry | IT-Software |
| Functional Area | Not Mentioned |
-Work alongside & learn from best in class talent-Join a well known brand within IT Software-Great work environmentWe are a fast-growing company in the social media industry and we are looking for a skilled Sprinklr Care Engineer to join our team. As a Sprinklr Care Engineer, you will be responsible for designing, implementing and maintaining our social media customer care management system. You will be working on Sprinklr Care, the customer care solution of Sprinklr platform, which is designed to provide a unified view of customer interactions across all channels, so you can respond to customer inquiries and issues quickly and efficiently.The JobYour Responsibilities will include:Configure and maintain our Sprinklr Care platform to meet the needs of the businessCollaborate with cross-functional teams to understand business requirements and design solutionsProvide technical support and troubleshoot issues related to the Sprinklr Care platformContinuously monitor and improve the performance of the platformStay up-to-date with the latest developments and best practices in social media customer care managementIdeal CandidateSkills Required:You possess a Degree/Diploma in Computer Science, Engineering or related field.You have at least 3 years experience, ideally within a Software Engineer or System Administrator role.You are a strong team player who can manage multiple stakeholdersYou possess strong analytical skills and are comfortable dealing with numerical dataYou are highly goal driven and work well in fast paced environmentsStrong experience with Sprinklr Care platformExperience in configuring and maintaining social media customer care management systemsStrong understanding of social media platforms and APIsStrong understanding of HTML, CSS, JavaScript, and web developmentStrong debugging and troubleshooting skillsStrong communication and collaboration skillsRef: JPN77GKQFF Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching.
Keyskills :
SprinklrCare
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