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Bilingual Receptionist [English and Arabic]

1.00 to 10.00 Years   Qatar   06 Sep, 2020
Job LocationQatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

Employment: Full Time Fluent in Arabic and English . Answers daily calls and e-mails from patients and Management.Maintains patients satisfactions by answering queries and related concerns at all times. (personal and/or over the phone).Familiarizes and/or recommends available services and treatments and/or procedures to patients and customers.Registers new patients and updates existing patient demographics by collecting detailed patient information including personal information.Maintains and/or updates the record of patients personal information, appointment schedules and payments (collecting/recording/updating patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims).Ensures availability of treatment information by filing and retrieving patient records.Maintains confidentiality of patients personal and financial information.Assists Doctors and Nurses in terms of calling an emergency help.Contributes to the cleanliness and positive environment of the Reception Area.Maintains a neat and tidy reception area, replacing magazines as received,clearing up any clutter on an ongoing basis, and maintains a professional atmosphere.Addresses and guides visitors to the concerned Department upon arrival and attend to their queries if needed.Arranges courier pickup; receive and log courier deliveries; inform the person in-charge for the item deliveredPractices and Follows up the guidelines received from the ministry with regard to patient updated rules on services and protocol to be followed. REQUIREMENTS: Experience : 7 years of atleast 3 in a Medical Center in QatarEducation: Bachelors DegreeComputer LiterateLanguage Fluency: English and Arabic both written and spokenGood organisational and interpersonal skills, ability to communicate at all levels of organisation and conduct research and interpret data.

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About Company

A Leading Medical Center In Qatar.

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