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Business Analyst - Strategy & Transformation - Kuwait

1.00 to 10.00 Years   Kuwait   04 Jan, 2023
Job LocationKuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryBusiness Support Services
Functional AreaNot Mentioned

Job Description

Role Profile:Accountable for a team of Business Analysts and work with them to complete the end-to-end process mapping across pillars.The below Key Performance Areas include but are not limited to:Accountable for documentation of Business Process Maps as well as establishment and maintenance of the Business Process Catalogues in individual PortfolioAccountable for a team of Business Analysts and works with them to complete the end to end process mapping across pillarsAccountable to workshop process maps ( as is and to be ) with SMEs, BPOs, Product Directors and other stakeholders to ensure full and complete surfacing gaps or other issuesResponsible to work with SMEs, Change and Training Leads to ensure that relevant materials correctly represent the processesResponsible to demonstrate process maps and catalogues with Business users through training and other forumsResponsible to provide inputs and quality checks to the UAT plans to ensure they replicate the agreed processesResponsible to support in Design workshops with as is processes to ensure no gaps including cross Pillar or PortfolioResponsible to surface Business Requirements throughout the Design process and add on to Backlog as applicableParticipate in Backlog reviews to prioritise requirements relevant to key business processesResponsible for identifying Lessons Learnt from UAT testing Phase to be rolled into actionable changeAccountable for capture of BRDs.Knowledge:Ideally from a Retail background, with a broad and deep knowledge of Retail processesExperience:Experience of defining, documenting and capturing Process Catalogues using a proven and robust methodologyExperience in requirements gathering, documenting and prioritizationCurrently at a supervisory level in a Business process, IT Business Partnering or Solutions Architecture discipline, could also come from a commercial background.Skills:A strong communicator, able to influence and challenge in a constructive wayAble to communicate in a way that builds trust and confidence amongst peers and senior stakeholdersDemonstrable Presentation SkillsDemonstrable ability and experience of working in a matrix structure, upwards, across and downwardsDemonstrates both a structured and detailed approachAble to draw out and capture clear business requirements and functional processes thru skilled and detailed interrogation and investigationA customer first approach, confident and experienced in interacting in a multi-functional / multi discipline environment

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