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Customer Service Officer

0.00 to 1.00 Years   Jordan   11 Jan, 2023
Job LocationJordan
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryAdministration Support Services
Functional AreaNot Mentioned

Job Description

The contract will be only for 1 month for the position Customer Service Officer.

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Keyskills :

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