You?ll audit and check devices to confirm the status of repair required and or if defective return to the manufacturer.
You?ll add, edit, and merge account and devices on to the system (what is the system).
You?ll verify the functionality of the devices irrespective of brand, type, make and model.
You?ll create, update and maintain implementation logs and sheets.
You?ll create, update and maintain troubleshooting document (Cheat Code).
You?ll support new projects for small, medium and large clients.
You?ll support clients with technical issues in a timely manner.
You?ll Monitor and generate varied reports on a daily, weekly and monthly basis for all types of clients.
You?ll coordinate issues, request/s, enhancement, on the Software and amp and through the hardware provider.
You?ll understand all?type of sensor, wiring and its respective functions.?
You?ll support & amp; configure all type of sensor such as fuel, PTO and relays.?
You?ll understand schematic diagram & and are able to follow instruction manuals thoroughly.
You?ll create, update and maintain tickets, ERP and company internal folder/s.
You?ll read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
You?ll install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.