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Resident Engineer (( IP Operations ))

1.00 to 10.00 Years   Egypt   19 May, 2022
Job LocationEgypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Nokia Technologies is focused on licensing valuable Nokia intellectual property, including patents, technologies and the Nokia brand. Building on decades of innovation and R&D leadership in technologies used in virtually all mobile devices used today, Nokia Technologies is expanding our patent licensing business, reintroducing the Nokia brand to smartphones through brand licensing, and establishing a technology licensing business.Nokia is an equal opportunity employer that is committed to diversity and inclusion.At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.Main Scope:

  1. Monitoring customer network during working hours
  2. Level 1 troubleshooting of all arising issues with customer field teams
  3. perform network test and network Health check on regual basis and report issue to customer
  4. Opening tickets for Level 2 support on behalf of the customer with follow up till solving and closure
  5. attend regular customer meeting to report issues
  6. Reporting to CTA the repeated issue in the network and persistent issues
Qualifications:
  • B.Sc. Degree in Computer, Electronics, Telecommunications Engineering or equivalent disciplines,
  • High level knowledge of Nokia Systems
  • Ability to understand new technology concepts and subjects easily
  • Ability to keep developing effectively and quickly
  • Excellent communication skills verbal & written and documentation
  • Ability to organize and lead meeting with customer
  • Team player, and able to work on own initiative
  • Ability to manage conflicts
  • Language: English
Additional Information

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