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Call Center Agent (Live Transfer - Full Time) US account

1.00 to 3.00 Years   Egypt   01 Dec, 2021
Job LocationEgypt
EducationNot Mentioned
Salary$5,000 - $6,000
IndustryMedical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

  • We are looking for live transfer agents, you will be calling clients to check if they qualify for the services the company provides, if they qualify you will transfer the call to the sales agent.
  • This is an American account, both inbound and outbound?calls you will be handling.
  • The working hours are from 04 pm till 01 am.?
  • Working days from Monday-Friday and weekends are fixed Saturday and Sunday.
  • KPIs are 16 successful transfers per day i.e. 02 calls per hour.
  • Calls will be on autodialer.

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