Design and implement a strategic business?plan?to develop business, achieve sales goals and identify new market/opportunities.
Collaborate with cross-functional partners to manage all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies.
Excellent knowledge of Social media and?online?marketing channels to promote business products & sales.
Develop best practices for online sales staff, train & monitor their performance.
Maintain sales records of sales meetings, sales calls, new sales, closed sales, follow-up activities, etc.
Provide excellent customer service by addressing and resolving customer queries/issues in a timely manner.
