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Telesales Executive

3.00 to 10.00 Years   Dubai, United Arab Emirates   09 Nov, 2021
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryIslamic Banking; Financial Services; Call Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

Minimum Requirement:

  • 3-4 years of banking or financial Services or Customer Service experience
  • Execute Tele-calling activities as assigned to the team,
  • Enhance ENR / Takaful sales, card activation rates, control customer attrition,
  • Ensure minimum requirement of calls are made,
  • Ensure compliance with bank policies and procedures,
  • Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,
  • Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort
  • Ensure deliverables are of the right level of service.
  • Execute Tele-calling activities as assigned to the team,
  • Enhance ENR / Takaful sales, card activation rates, control customer attrition,
  • Ensure minimum requirement of calls are made,
  • Ensure compliance with bank policies and procedures,
  • Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,
  • Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort
  • Ensure deliverables are of the right level of service.

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