Job Location | Dubai |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Banking /Accounting /Financial Services |
Functional Area | Not Mentioned |
JOB DESCRIPTIONRole : Support Officer - Telesales UnitLocation : Jafza / DubaiRole Purpose: Ensuring backend support to Telesales Unit.Key Accountabilities of the role . Cross verification of the products sold by agents. . Ensuring quality is maintained by periodic call monitoring. . Providing feedback to ensure the agents maintain quality while interacting with clients. . Deliver right levels of quality check, skills and support the team. . Participate in regular review and development of quality control. . Ensure compliance with bank policies and procedures. Specialist Skills / Technical Knowledge Required for this role: . Subject Matter Expert . Good problem solving skills . Excellent communication skills . Attentive in analyzing errors and reporting it
Keyskills :
Abu Dhabi Islamic Bank PJSC (Arabic: مصرف أبوظبي الإسلامي) is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates.
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