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Senior IT Engineer

1.00 to 10.00 Years   Dubai, United Arab Emirates   10 Sep, 2021
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Job Responsibilities:

  • Collaborate and support the Senior to maintain standards and functionality.
  • Installing and configuring computer hardware, software, systems, networks, printers and
  • scanners.
  • Design and Define Standard operating procedures.
  • Support and guide Finance, Logistics, Procurement, Sales department on standard operating procedures, and support day to day operational activities.
  • Overseeing IT Fit out projects (Structured Cabling, Network Map, etc.)
  • Setup and Maintain Azure Cloud Services.
  • Requirements Analysis, System, Data & Business Analysis.
  • Business Process Improvement.
  • Overseeing Software Development Projects. (Web development, ERP Enhancements, etc.)
  • Monitoring and maintaining computer network systems.
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Creating new email setting up accounts for new user?s office 365 a local domain and training
  • Repairing and replacing equipment if necessary.
  • Coordinating with Admin and Graphic Designer team for Creating Business Card, Letterhead
  • Magazine, Brochure and Editing some minor changes.
  • Coordinating with printing team for the quality of company stuff and timely delivered on time.
  • Perform troubleshooting, repair, and data restoration.
  • Perform weekly maintenance activities (e.g., Server, Firewall, Network switches, backups upgrade)
  • Maintain licenses and upgrade schedules.
  • Coordinate with Etisalat Team for our company monthly bills saved in server and coordinating with accounts team for monthly payment.
  • Coordinate with Vodaphone Team (INDIA) for company monthly bills saved in server
  • coordinating with accounts team for timely payment.
  • Coordinate with Microsoft Apps and software for company monthly bills saved in the server.
  • Downloading Adobe, WebEx, Vimeo, Upwork, do parser, monthly bills saved in the server and coordinating with accounts team for Credit card payment.
  • Always checking Microsoft Troubleshoot in generating tickets and follow-ups till
  • issue resolve.
  • Regularly check the subscription and coordinate with senior for renewal date.
  • New company Stamp designing and get approval for the same.
  • Asset management timely update file.
  • Antivirus upgrading for troubleshoot issue with timely removal of an old employee from
  • License management.
  • Creating rules in office 365 as per company requirements, email tracing including backup of old
  • employee, PST file saving in Ex-employee, removal of license, and created some custom rules for
  • blocking malware ransomware from office 365.
  • Timely checking of Acronyms Cloud backup of any failure even restores if any file needed.
  • CCTV maintenance hardware for troubleshooting a software.
  • Always coordinate with the vendor for new purchase renewal a replacement.
  • Promptly?coordinate with the Amazon for new purchase replacement refund for the faulty item
  • a repair.
  • Coordinate with Account manager of Etisalat for new landline, Sim card or any plan upgrade a
  • degrade query.
  • Coordinating with admin team for cancellation of landline and preparing letter for cancellation of
  • clearance certificate
  • Preparing and set up the?Avaya phone for new configuration of extension adding new landline creating rule as per management (e.g., Call forwarding, ring to multiple extension, tagging for forwarded line)
  • Ensure Server room maintenance arranges schedule downtime for dressing an upgradation of
  • peripheral.
  • Organize the Troubleshoot access control creating new employee activation deactivation of door.
  • Maintaining employee code list for new joiner.
  • Knowledgeable in Office 365 administration Experience. (Mail Flow rules, MS Exchange, email setup, etc.)
  • Handling Network Administration (DHCP, VPN, VLAN, Firewall Policies, CCTV, port forwarding, ddns, etc.)
  • Familiar in System and Server Administration. (Windows Server Setup, File server, VPN server, DHCP, DNS Domain Control, Group Policies, etc.

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