Manager - Compliance & Control

Job Description

Kitopi is the world?s leading tech-powered multi-brand restaurant. With a mission to satisfy the world?s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world?s largest technology-focused investment fund, Softbank Group Corp?s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.As a leading food-tech business, Kitopi?s growth has been largely fueled by its innovative and scalable software solutions. Kitopi?s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, its robotics hub in Denmark, and its global customer experience center in Dubai, UAE.The Manager leads the efforts to support finance to document and improve standard operating procedures (policies, procedures, guidelines) and training for compliance and monitoring. S/he is responsible for documenting finance processes (financial planning and analysis, accounting, accounts payable, etc) to ensure controls are established to oversight operations and minimize risk. S/he partners with subject matter experts to ensure that library standards and training is available to all staff (contracts and grants management, finance, accounting, purchasing, inventory management, travel, business development, risk management, etc.).What Youll Do?

• Business process analysis, design, implementation, and management (20%)
• Consult and provide guidance and information to internal clients on process development or redesign initiatives.
• Manage and negotiate the timelines of the process improvement projects focusing on the development, implementation, administration, and operation of new business processes and strategies.
• Monitor and provide updates on post-implementation and conformance reviews with a focus on continuous improvement and compliance.
• Advise internal clients on the issues and problems that may arise as process implementation activities and improvements occur.
• Manage operating procedures library (10%)
• Create, enhance, and maintain the procedures library which includes a complete range of policies, procedures, best practices, tools, forms, and job-aids usable by staff worldwide to efficiently and effectively support projects and country operations for all functions (contract administration, finance, accounting, business development, procurement).
• The manager partners effectively with key stakeholders (process owners) and other appropriate staff to gather and validate flowcharts and narratives needed for the standard operation procedures library.
• Accounting and financial compliance (70%)
• Manage the financial operations in compliance with the control environment created.
• Set up compliance tools for financial and accounting oversight and monitoring and manage the implementation of those tools.
• Develop an effective system to monitor controls that are in place to minimize risk; furthermore, implement compliance tools for planning and budgeting, and finance and accounting processes.
• Implementing SOX testing framework and testing the controls on an intermittent basis.

What Are We Looking For?

• A postgraduate degree in finance, accounting, or a similar field.
• At least 7 years of experience in finance operations (finance, accounting, financial planning, and analysis) or related experience is required.

Preferred:10+ years of demonstrated experience in improving finance processes, risk, and controls.Experience with documenting and flowcharting business processes, in particular finance processes.Experience writing policies and procedures required.Experience mapping and analyzing processes requiredExperience with international, complex, matrixed organizations requiredExperience with SOX implementation and testingACCA / CMA / CIMA preferredKnowledge and SkillsProficient in finance, accounting, planning and budgeting, risk, compliance, internal controls, and staff leadership.Excellent finance processes knowledge and writing skills.Ability to work collaboratively with all teams and field operations staff toward the achievement of delivering the training and procedures.Skilled at working in a culturally diverse environment.Demonstrated knowledge and application of adult learning techniques.Excellent interpersonal and communication skills, both written and verbal.Organized and detail-oriented.Excellent technical writing skills.Fluent English required

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