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IT SUPPORT SPECIALIST   (32336)

5.00 to 5.00 Years   Dubai   25 Jan, 2023
Job LocationDubai
EducationNot Mentioned
SalaryNot Mentioned
IndustryNGO /Social Services
Functional AreaNot Mentioned

Job Description

Our Client, a prominent global business messaging solutions provider is looking for an IT Support Specialist for their office based in Dubai. Job Responsibilities:Expertise with messaging technologies: SMS, SMPP, GSM Proficiency in Windows/Linux OS. Strong technical support experience, ideally within the telecommunications Good knowledge of networking and database technologies Excellent written and verbal communication skills collaborative and keen to share knowledge / mentor Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance metrics. Maintaining databases and ensuring system security. Documenting processes and performing diagnostic tests. Keeping track of technological advancements and trends in IT support. Requirements:A bachelors degree in computer science, information technology, or similar work experience. 2-5 years of experience in relevant field. Exceptional ability to provide technical support and resolve queries. In-depth knowledge of computer hardware, software, and networks. Ability to determine IT needs and train end-users. Experience in IT helpdesk software. Experience in documenting processes and monitoring performance metrics. Advanced knowledge of database maintenance and system security. Ability to keep up with technical innovation and trends in IT support. Salary: Upto AED 5000 All InclusiveWorking Days: Friday Off Saturday 9am to 1pm Sunday to Thursday 9am to 6pmJob Location: Business Bay, Dubai

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About Company

An International Volunteering Group, including both Japanese and Foreigners Founded right after the Tohoku earthquake and tsunami of March 2011 15+ Core members and more than 1,500 volunteers and supporters Registered as an NPO in Japan since Janary 2012

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