Job Location | Dubai, United Arab Emirates |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Accounting |
Functional Area | Not Mentioned |
About the RoleAs a critical member of Finance Shared Services Center Process Improvement team, the MIS Manager will?support the?process improvement lead on delivering reporting and analytical support; prepare Robust, timely and accurate governance dashboard of all FSSC towers like I2P, O2C, Treasury, Tax and Record to Report for monthly reviews with senior management; review operational reports and provide analytical & presentation support to FSSC head and FSSC transformation head; ensure that the data integrity is of highest quality, timely and accurate; support FSSC tower heads in optimization of business reporting; coordinate with IT for automation of various reports & dashboards (Alteryx, tableau, SAP etc.); drive SLA performance governance and reporting for FSSC; prepare monthly customer dashboards, BRM pack, KPI reporting and drive NPS & CSAT for entire FSSC team?You will also be required to ensure the reports are being delivered to stakeholder on or before the timelines. He must engage himself constantly with tower heads and IT demand manager for automation of report and leverage time for analytics and process improvements. He must highlight the exceptions for timely addressal and process fix.?Data management, reporting and analysis
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