Executive / Sr. Executive

1.00 to 10.00 Years   Dubai, United Arab Emirates   19 Mar, 2023
Job LocationDubai, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryInsurance & TPA
Functional AreaNot Mentioned

Job Description

s / Responsibilities:

  • Making outbound calls to potential customers, convincing them, gathering requirements and coordinating with the Internal team to get the treatment plan and share it with customers.
  • Liaison with the Medical concierge team to arrange for patient appointments at the Hospital and make Patient travel arrangements where necessary.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Contact healthcare providers in different countries for Empanelment
  • Strong follow-up with clients on a regular basis
  • Preparing & Sharing MIS and Reports

Keyskills :


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