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eCOM Executive

1.00 to 10.00 Years   Dubai- United Arab Emirates   03 Nov, 2022
Al Futtaim Group
1 Jobs Openings
Job LocationDubai- United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryAccounting
Functional AreaNot Mentioned

Job Description

Overview of the role:The Retail & E-Commerce Executive grows the e-commerce business by improving the customer experience, executing customer order fulfilment, and maintaining the digital platform. JH conducts data analysis to generate data-driven market insights and manages relationships with business partners.What you will do:-Description of Accountability:

  1. Stock Management & Inventory Control
  • The JH is responsible for allocating the right stock from the different store locations to E-Com site based on orders received in web store. JH is responsible for informing brand managers for any SKU / articles that are Out of Stock.
Monitor stock movements and take precautionary action to avoid stock losses and or any discrepancyQC Coordination
  • Ensures that each item allocated for online orders are properly QC?d by the assignedtechnician before submitting for billing.
Coordinate with Brand Managers for orders with QC failed items
  1. Invoicing / Billing
JH is responsible for doing the billing in Prism once approval is received, ensuring that articles are accurately billed at the price shown in the Shopify Order page.
  1. Packing and Delivery
  • JHensures smooth operation in the e-commerce business bysupervising order packing making certain that items placed inside the bags and the invoice generated match with the Order placed by customer. JH ensures the fulfilment of customers orders via store pick-up or delivery service.
Track order delivery and update status report for easy reference.Reports & Coordination
  • Prepare E-com Weekly Report
  • Document Driver logs and filing paper works related to W021
  • Coordinate with AF Call Center for any customer related queries, complaints, order status, etc.
General administrative and ad hoc duties as assigned.

Keyskills :

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