Director People Operations

Job Description

What to expect:This role will be a critical member of the People and Culture Leadership team reporting to the Chief People Officer. This is an opportunity to challenge the status quo and see challenges as opportunities to make a difference. This role will also lead a talented team of people partners who support the core functions within Talabat.Whats on the menu (Duties & Responsibilities)You will be responsible for the People Partner function for our 8 countries, leading and working in coordination with the local People Partners. You will work closely with the regional centers of excellence covering total rewards, talent development & acquisition to ensure that we attract, onboard, develop and retain talent.What are we looking for: (Core Qualifications & Experience)

• Experience of leading people partners in multiple locations.
• Solution oriented with a high sense of ownership and urgency
• Experience of driving successful change management initiatives into the organization, specifically around team dynamics, company culture, and communications.
• Knowledge of capability building processes and organizational design methodologies, preferably in a technical commercial environment. Experience from a digital transformation is a plus.
• Collaborative and open, with experience working with cross-functional stakeholders such as product, legal, marketing, fraud and other business verticals
• Actively use data and analytics to enable stronger decision-making processes.
• Act as strategic thought partner, combining a strategic mindset with execution skills and a results-driven approach. Capable of moving toward long-term goals and also focusing on the short term.
• Ability to convert large complex challenges into an executable step by step approach
• Strong people and team management skills
• Please note that experience in the consulting and/or tech industry within the MENA region is mandatory for this role

What youll receive in return:

• You have the opportunity to be based in our specially designed collaborative work space in City Walk: with our expansive atrium, development hub and foliage area.
• You will also experience exciting opportunities for professional and personal growth and recognition.
• Parental leave
• Working with the team, building the fastest-growing, largest and most valuable network of online food ordering services.
• Get to know your colleagues during company parties, cultural and sports events.
• Our colleagues at Talabat come from every corner of the globe, working in diverse, cross-cultural teams.
• Enjoy fresh fruits, cereals, beverages, tea, and Everyday Roastery coffee in our lounges.
• Take a break in our wellbeing room, music room or take in the views of the Dubai Downtown Skyline on our roof terrace!
• Sponsored healthcare and gym membership

About usAs the regions leading local tech organization, were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.Today, we deliver hundreds of millions of food orders, grocery items, and other products per year, to our customers in nine countries throughout the region with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Egypt, Jordan Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! Our philosophy is to ensure we do what is suitable for our ecosystem- our customers, partners, people, riders, and the communities in which we operate.

Keyskills :

About Company

Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.