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Director of Digital Marketing a E Commerce UAE

10.00 to 0.00 Years   Dubai, United Arab Emirates   25 Nov, 2020
International Recruiters & Consultants (IRC)
1 Jobs Openings
Job LocationDubai, United Arab Emirates
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryDistribution, Supply Chain & Logistics
Functional AreaNot Mentioned

Job Description

Who?s our client:An?advanced and professional distribution, logistics, and marketing organization driven by integrity, courage, and passion, with decades of combined experience in their sector. Their mission is to deliver the best in class brand distribution, staging, and communication while respecting local regulations ? and to continuously adapt to the latest consumer trends and technologies in their field.JOB DETAILS:

  • Job Title:?Director of Digital Marketing and E-commerce MEA
  • Reports to: Managing Director?
  • Department: Commercial
  • Number of Staff Supervised: 2-3
KEY ACCOUNTABILITIES:
  • Build the shop & marketing strategies, visual marketing, and monitor competition activities.
  • Lead the market eCommerce strategy with marketing campaigns, events, or product launches.
  • Execute eCommerce strategy & adapt it to market needs in partnership with markets GMs /Heads.
  • Analyze online experience and recommend improvements to improve consumer journey and drive growth
  • Implement improvement on eCommerce activities and update to the best practices
  • Maintain and update local products, service catalogue, and pricing. Ensure consistent and accurate product & service range and information on e-commerce
  • Analyze local requirements and trends to adapt eCommerce components to local markets.
  • Handle data sources and web analytics
  • Implement and improve Omnichannel customer journeys, ensuring simple and engaging experiences for customers across all touchpoints
  • Directs and oversees all aspects of?customer service?policies, objectives, and initiatives to Ensures that systems are in place and are utilized to capture and report on?service?metrics, including any?customer?feedback or trends in product or?service?issues.?
  • Coordinate with supply chain personnel, distributors, and sales associates to improve customer service and business productivity.
  • Develop strategies to increase the quality and efficiency of support to customers.
  • Design and ensure the best customer experience across all touchpoints
  • Translate consumer insights into commercial strategies
COMMUNICATIONS & WORKING RELATIONSHIPS:
  • Internal: All functions within the Company as needed
  • External: Key Accounts, Retailers, Promoters, Distributor and Agencies?

Keyskills :

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