Customer Solution Advisor (CSA)

Job Description

Customer Solution Advisor (CSA) This role has been designated as ?Edge?, which means you will primarily work outside of an HPE office .Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. In a typical day as Customer Solution Advisor (CSA), you would. * Recognized as an authority within the company in a specific solution domain. Applies market intelligence and thought leadership to translate the functional view into a technical view, enhance proposed solutions, and drives opportunity/ demand generation for solution area(s)* Participates in deep-dive discussions and establishes the company as a trusted solution partner by engaging with executive level customers to showcase solutions designed to combat business challenges while meeting financial metrics and demonstrating customer growth opportunities.* Drives collaboration among internal account teams and engages the full portfolio of partners to build effective solution strategies for customers technical and business challenges that improve the companys share of wallet.* Identifies risks while migrating legacy IT systems to transformational solutions. Recommends solutions that maximize customer profitability, and able to articulate impacts on governance, business processes, and/or security.* Contributes to the industry for specific domain with an active presence in conferences, social media, business events, etc. Monitors the changing competitive landscape and determines potential implications for customer environments. Demonstrates the companys value proposition with a full suite of offerings and global support coverage.* Guides new solution architects by defining conceptual designs, detailed technical depictions, and degree of customization required which are essential for solution development.Education and Experience:* Bachelor?s degree in engineering or from technical university.* Masters or advanced degree in technology preferred.* 12+ years of experience in technology industry with focus on technical consulting and solution selling.Knowledge and Skills:* Unique mastery of technical skills in the assigned solution set and recognized as an authority with leading edge and emerging technologies.* In-depth knowledge of company offerings, strategic initiatives, current trends, competitor products and strategies within the assigned solution set.* Excellent project management skills or experience with advanced analytical and problem solving skills, including appropriate due diligence.* Mastery in executive written and verbal communication skills with ability to communicate in English and local languages.* Deep business and financial acumen and the ability to understand customer key performance indicators (KPIs) and engage in strategic financial conversations.* Has successfully completed knowledge-based as well as one or more experienced-based industry certifications.* History of innovation and technical leadership, white paper publications* Demonstrates outstanding consultative selling techniques, including active listening, framing, white boarding, storytelling etc.* Deep knowledge of different types of partners and products, relevant to assigned solution set, understanding of company regional Go to Market strategy.* Knowledge of company business and technical tools and standard CRM systems and tools* Adept at using social media, blogging, and related information sharing technologies* Experience participating in solution configurations/ overall architecture design and the creation and positioning of PoCs to meet customer requirements. Join us and make your mark! We offer: ? A competitive salary and extensive social benefits ? Diverse and dynamic work environment ? Work-life balance and support for career development Then let?s stay connected! HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.Job:SalesJob Level:MasterHewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.Hewlett Packard EnterpriseTechnology innovation that fosters business transformation. We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.Edge-to-Office ? our hybrid way of workingEdge-to-Office is HPEs hybrid work environment that focuses on flexibility and trust. Most team members work from the edge (primarily outside the office), and some, where deemed essential to performing their role, are allocated a workstation in an HPE office. Regardless of whether a team member is edge or office, all team members are welcome to use our sites for culture and collaboration. Country specific regulations may apply.Standards of business conduct (SBC)The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors. Read more about how weEqual Opportunity Employer (EEO)Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. Please click here:.If you?d like more information about your EEO right as an applicant under the law, please click here:E-VerifyHPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employees Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information .AccessibilityHewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email global-talent_accessibility@hpe.com . Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.Disclosure of Sensitive Personal DataPlease ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origi

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