| Job Location | Dubai,UnitedArabEmirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | CustomerService/Telecalling |
| Functional Area | Not Mentioned |
-Opportunity within a company with a solid track record of performance-Join a market leader within IT Services-Leadership RoleIncorporated in 2016 and launched in 2017, in the UAE, our client is the largest Dealer Authorized Car Subscription Platform and has been awarded as the ?Best Innovation in Smart Mobility Technology?. With its strong determination and edge over competition, it has managed to grab a large share in the retail &corporate sector in UAE. We believe in delighting our customers with a seamless experience and added benefits along with the rental subscriptions.Focusing on innovative, futuristic and smart mobility transport solutions has always been our aim, that allows customers to rent cars on-demand for Short-term and Long-term lease. Being an all technology driven Asset Lite E-Commerce Platform that allows customers to rent cars directly from dealers with spot confirmations, making sure flexibility and comfort is met to its maximum potential is our primary goal.Having onboarded more than 25+ dealerships across UAE, creating additional revenue via renting, subscription and leasing direct from dealerships.Along with serving over 20,000+ customers, from 95+ different nationalities with 65 different car models from 15 brands and access to 45 delivery locations, Selfdrive.ae currently manages over AED 200 million worth of assets on its platform and plans to reach AED 500 million by 2022.The JobYour Responsibilities will include:Manage large amounts of inbound and outbound calls in a timely mannerFollow communication ?scripts? when handling different topicsIdentify customers? needs, clarify information, research every issue and provide solutions and/or alternativesCollaborate with team members to achieve better resultsGather feedback from customers or prospects and share with internal teamsBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our company database in a comprehensible wayMeet personal/team qualitative and quantitative targetsIdeal CandidateSkills Required:Proven experience as a Customer Service Executive or relevant roleContact Centre, Call Center or Hospitality industry is RequiredAt least 2 years of UAE Call center experience is requiredMinimum qualification-Any graduate / PG is eligible to applyIndustry-Internet / EcommerceFunctional Area-ITES, BPO, KPO, LPO, Customer Service, OperationsStrong phone and verbal communication skills along with active listeningFamiliarity with CRM systems and practicesFast learner and passion for salesSelf-motivated with a results-driven approachRef: V7UCDH9J5O Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching.
Keyskills :
CustomerServiceGoodcommunicationskills
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