City Head - Dubai

Job Description

Whats On Your Plate

• Dubai - Operation and financial performance to achieve Profitability and growth
• Design a strategic business plan to achieve sales and revenue objectives and targets on Monthly, Quarterly and yearly bases.
• Responsible for identifying growth areas and setting achievable targets for new acquisitions and live restaurants in his/her area.
• Manage the overall emirate performance (operating at lowest level of details across zones to win with partners, customers and riders)
• Plan and Lead Marketing activities on ground in alignment with Company Marketing strategy to continuously generate sales opportunities.
• Handle and facilitate Logistics implementation in alignment with Logistics Function SOP.
• Monitor competitor activities and set plans to improve restaurant potential growth.
• Generate extra revenue through team achievement of non-commission revenue (advertising) deals.
• Manage and follow up on the teams daily/weekly tasks closely, to ensure a high level quality performance and targets are achieved through coaching, motivating, and guiding the team to full capacity.
• Evaluate and assess targets on an individual level and provide objective feedback to support team members in their growth.
• Scale the team according to the current portfolio of brands and on-board new joiners.
• Create detailed reports to help the team achieve targets and maintain accurate records of restaurants details such as account
• Integrate team tasks on corresponding tools and dashboards used within the company.
• Collaborate with different internal teams to reach the designated KPIs and work closely with the Marketing, Finance, Operations and Logistics Departments.
• Apply Talabat policies and procedures in the cluster to ensure the consistency of operations and culture.
• Work closely with the Public Relations and Communications department to represent the emirate and business with external events.

• Bachelors Degree in Business Administration/Marketing or similar.
• 8+ years of experience in Sales, Account Management, Operations, Management or related field
• 5 years of leadership and management experience
• In-depth Knowledge of the Food Industry Market.
• Knowledge of professional proposals and pricing models.
• Knowledge of CRM.
• Proper and Direct Team Management Experience.
• Strong analytical skills.
• Strong leadership skills.
• Excellent Communication and interpersonal skills.
• Advanced English language speaker.
• E-commerce Experience is an advantage.
• Excellent Interpersonal and influencing/stakeholdering skills required across all levels internally and externally.

Keyskills :

About Company

Talabat (Arabic: طلبات, Ṭalabāt) is an online food ordering company founded in Kuwait in 2004. As of April 2021, Talabat operates in Kuwait, Saudi Arabia, Bahrain, the United Arab Emirates, Oman, Qatar, Jordan, Egypt, and Iraq. A subsidiary of Delivery Hero since 2016, Talabat became the largest online food ordering company in the Middle East.