| Job Location | Dubai, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances and skin-care), and you will contribute toengage our clients by creating a unique and memorable experience.Your main responsibilities are :To embody Chanel values and DNA?Share solid knowledge of the brand, its heritage and know-how with clients as well as the team?Co-create stories with and for clients, share the brand culture and blend it with the clients? personal story?Nourish a beauty culture, constantly follow latest trends and be pro-active in self-learning?Be a brand ambassador by respecting grooming guidelines at all timeTo surpass client expectations?Create a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel?s rituals and standards?Ensure clients are welcomed in a high level manner in order to create a strong relationship with them and ensure brand loyalty?Develop cross-selling among all categories in the boutique?Handle clients service complaints and requests effectively and according to guidelines?Build your own client data base and work on clienteling along with your ManagerTo manage the skincare cabin?Support and coach the team by sharing your extensive knowledge in skincare?Animate the skincare cabin by providing skincare consultations and treatments?Ensure skincare stocks are effectively managed (inventory, order?)?Give recommendations (action plans, animations, new ideas?) to constantly enhance and boost the skincare category?Shares best practices with the team to offer skincare during the selling ceremony and develop cross-selling among all categories?Be aware of the latest trends in skincare (competitors, technologies & innovations, digital?)To operate the Boutique?Ensure the Boutique is perfectly well maintained in respect to the VM guidelines?Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports?Collaborate with others and contribute to build the success of the Boutique by achieving sales targets and KPIsYou are a fully trained Beauty Therapist with 5 years of experience within a luxury spa environment. You have strong expertise with facials treatment and client experience. You are passionateabout the field of Beauty and have a strong understanding of client experience.Your excellent interpersonal, communication skills and sense of initiative, along with a strong intercultural approach will be a real asset to succeed in this position.English is a must, Arabic would be an advantage.
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