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IT Support

1.00 to 10.00 Years   Doha, Qatar   20 Sep, 2023
Job LocationDoha, Qatar
EducationNot Mentioned
SalaryNot Mentioned
IndustryConstruction & Building
Functional AreaNot Mentioned

Job Description

˙        Identifying, diagnosing, and resolving the level one issues in computer hardware and software in a mainframe system such as laptops and PCs.

  • Designing, programming, coding and unit/integration testing using proficient methodologies, technology and tools
˙        Installing and upgrading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end-user systems˙        Providing general desktop support, project coordination, imaging/ re-imaging PCs, and laptops˙        Providing one-on-one assistance to the end user regarding the technical flaw, either by phone, mail or in person˙        Resolving network-related issues like local area connection problems, network access, mail, internet, dial-ins, etc.˙        Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same˙        Providing assistance in the installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc. 

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