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Customer Service Representative

1.00 to 10.00 Years   Doha, Qatar   17 Sep, 2021
Job LocationDoha, Qatar
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryRecruitment & Employee Placement Agency; Real Estate
Functional AreaNot Mentioned

Job Description

We are looking for a Customer Service Representative

  • Responsibilities are to be an intermediary between sellers and buyers.
  • Providing guidance to buyers and sellers.
  • Identify and assess customers? needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
  • Follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Keyskills :

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