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Client Relationship Officer
1.00 to 10.00 Years
27 Sep, 2023
1 Jobs Openings
Recruitment & Employee Placement Agency; Human Resources Outsourcing
Conduct research and analyze data to identify opportunities.
Coordinate with clients to identify future recruitment/placement opportunities.
Manage a portfolio of clients and maintain strong relationships with them.
Ensure the confidentiality and security of customer data in the company cloud/computers.
Update and maintain the client database according to the companys CRM.
Initiate cold calls to generate new business leads.
Establish contacts with potential clients via phone and email, aiming for primary appointments.
Forward candidates resumes to clients and gather feedback.
Request interview schedules and coordinate with recruiters for arrangements.
Send interview confirmations to clients via email and confirm candidate availability before the interview.
Keep clients informed of hiring status, including the number of screened candidates.
Research organizations and individuals online presence to identify new leads and potential markets.
Investigate the needs of different companies/projects and identify decision-makers for opportunities.
Build relationships with key employees within client organizations.
Schedule regular meetings with clients to ensure satisfaction.
Act as the point of contact for complaints and escalate issues as needed.
Study and analyze to devise new strategies to retain clients.
Attend conferences, meetings, and industry events.
Develop quotes and proposals for potential business opportunities.
Negotiate and renegotiate deals via phone, email, and in-person meetings.
Arrange frequent client meetings to facilitate business transactions.
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