Oracle Engineered Systems Senior Support Engineer

Job Description

EXPERIENCE AND TECHNICAL SKILLS:- At least 5 years hands-on experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Database Appliance (ODA), Oracle Cloud Infrastructure (OCI), Oracle Exadata Cloud at Customer (ExaCS and ExaCC) or comparable platforms - Advanced OS Administration skills with Unix / Linux (Oracle Linux or Red Hat Linux) are essential. Solaris and Solaris-Cluster skills are a plus - Hands-on experience in installation, configuration, operation and administration for one or more Oracle Cloud / Platform and Infrastructure products, preferably Oracle Engineered Systems (Exadata, ODA, BDA), Oracle Private Appliance (PCA), or cloud deployments with Oracle Exadata Cloud at Customer (ExaCS and ExaCC) or Oracle Cloud Infrastructure (OCI) - Knowledge and experience is associated storage options, ZFS Storage appliance, ZFS Storage-Pool - Knowledge on implementing and maintaining related Oracle products: Real Application Clusters (RAC) and Oracle Grid Infrastructure, Enterprise Manager OEM, Grid Control, Oracle VM / KVM, Oracle Directory Server - Will add a plus to have solid knowledge and experience on the following topics:- Networking products and technologies: Network switches, Networks protocols, Network Security (firewalls), load balancers. Cisco CCNA and or similar certifications - Backup and Recovery projects. RMAN,. ZDLRA (Zero Data Loss Recovery Appliance) and Oracle ASM (Automatic Storage Management) - Experience on automated deployment tools (DevOps) - Experience as Oracle DBA is an additional plus PERSONAL COMPETENCIES:- Excellent analytical skills and systematic practical orientation - Self-motivated and resourceful, self-education attitude - Distinct receptiveness to technical innovations - Strong communication skills in Spanish and English verbal and in writing - Good presentation and documentation skills - Work as a team-player and demonstrate own initiative - Ability to work unperturbed under pressure in escalated situations - Effective communication with appropriate hierarchy levels - Demonstrate ownership of complex (escalated) issues or problems - Excellent Incident and Problem Management skills. - Flexibility to work within a "Follow the Sun" global shift rota, covering local OR non-local day-time hours, including holidays and weekends, on a rotational basis - Ability to be "on-call" support as part of an on-call rotation shared across team members - Willing to travel for long tasks or high frequency

Keyskills :

About Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.