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Data Center Engineer

1.00 to 3.00 Years   Cairo, Egypt   13 Jan, 2022
Job LocationCairo, Egypt
EducationBachelors degree / higher diploma
SalaryNot Mentioned
IndustryIT Services
Functional AreaNot Mentioned

Job Description

Inventory and InspectionUpon receipt of the new hardware for installation:

  • Inspect the packing for signs of possible shipping damage.
  • Inspect the carton components against the packing list for missing equipment.
  • Visually inspect for physical damage after unpacking.
Installation and Physical Planning.
  • Conduct basic installation of technical solutions following predefined procedures and tasks in everyday activities
  • Ability to lift to 30 lbs. when necessary
  • Plan the physical layout of the equipment using the physical planning manuals.
  • Review floor-loading requirements.
  • Ensure that equipment power requirements and specified receptacles will be available.
  • Survey the installation site for specific requirements for moving the equipment from the delivery platform to the installation area.
  • Ensure that all parts and bills of material are on hand to accomplish conversions and feature changes to presently installed equipment
  • Ensure that the required power outlets have been installed.
Maintenance of VAS Supplied Equipment.
  • Corrective maintenance, upon customers calls for any required service of any piece of equipment currently under maintenance agreement or warranty of VAS.
  • Preventive maintenance, carry out routine maintenance on all the equipment currently under maintenance agreement or warranty. Check error logs, and action accordingly.
  • Perform troubleshooting, parts replacement, system upgrades and deployments
  • Escalate technical issues to more senior level technical specialist and supports more senior level technical specialists in complex deployments
  • Responsible to be on call at select times, work OT hours and have a reliable automobile to arrive at customer locations.
  • Understanding of the importance of having a sense of urgency, communicating effectively and having a keen attention to detail
Engineering Changes and Upgrades
  • Installation / implementation of all upcoming engineering changes in the installed equipment.
  • Upgrade of machine microcode.
  • Any required hardware upgrade by customer.
  • Code upgrade and configuration changes
  • Perform part replacements as directed by the technical support Center. This includes the timely and accurate submission of all associated documentation, part return within 24 hours of the event

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