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Customer Service Representive

3.00 to 6.00 Years   Cairo, Egypt   12 Feb, 2021
Job LocationCairo, Egypt
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryHeavy Industry & Metallurgy; Industrial Production
Functional AreaNot Mentioned

Job Description

? deal directly with customers either by telephone, electronically or face to face ? respond promptly to customer inquiries? handle and allocate customer complaints? obtain all relevant information to handle inquiries and complaints? direct requests and unresolved issues to the designated resource? record details of inquiries, comments and complaints? record details of actions taken? communicate and coordinate with internal departments? follow up on customer interactions

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