Biomedical Software Implementer

1.00 to 3.00 Years   Cairo, Egypt   21 Oct, 2021
Job LocationCairo, Egypt
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Healthcare Services
Functional AreaNot Mentioned

Job Description

  • Front line implementer to our clients by phone, email, and web conferencing.
  • Troubleshooting solutions to questions that arise in a timely manner.
  • Becoming an expert in our software and staying on top of new and changing features.
  • Working with the team to identify and solve potential product issues.
  • Ensuring customer satisfaction with our service.
  • Training customers on how to use the software.
  • Informing management of recurring problems or Clients at risk.
  • Offering suggestions to customers on how to implement the software in their practice.
  • Respond to database-related queries and issues in a timely fashion.
  • Monitor database activities on a daily basis to ensure the reliability and security of databases.

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