Electrical Sales Engineer

1.00 to 3.00 Years Beirut, Lebanon 17 Jan, 2022

Job Location	Beirut, Lebanon
Education	Bachelor's degree / higher diploma
Salary	Not Mentioned
Industry	Construction & Building; Retail & Wholesale
Functional Area	Not Mentioned

Responsibilities: Customer Relation Management:

Establish, develop and maintain business relationships with current and prospective customers via regular visits to enquire on ongoing projects, and to present company?s products range.
Create a knowledge base on potential /existing customers by highlighting profile, share, value opportunities, etc.

Sales:

Enquire on new customers? status and make recommendations to their categorization regarding applicable discounts & payment conditions and submit to Direct Manager for approval.
Prepare and negotiate quotations based on customer?s RFQs and apply the company?s pricing & discount policy as set by senior management.
Verify stock availability of quoted items, enquire on lead times, and inform customers of delivery terms.
Coordinate the preparation of submittals with support engineer and sales coordinator. Follow up and review them as necessary until obtainment of consultants? approval.
Receive Customer Complaints and seek solutions with the support of the Direct Manager.

After Sales:

Coordinate with aftersales maintenance team regarding claims of defect items or request for technical support to ensure all claims are answered according to company policy and visit clients or clients? representatives on site as requested.

Target Setting & Achievement:

Ensure sales targets are met in terms of volume, product family, and customer database as set by senior management.
Follow up on payments and ensure receivables are collected in a timely manner.
Market Feedback and reporting:
Provide market feedback regarding customer needs, customer satisfaction, pricing, competition, and potential for new products and services to management via regular reports as per management request.

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