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Telesales Executive

1.00 to 10.00 Years   Bahrain   12 May, 2022
DHL
1 Jobs Openings
Job LocationBahrain
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Groups air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.Connecting People. Improving Lives. Currently we are looking for an energetic Telesales Executive who will support the administration of tele sales processes and activities to achieve revenue growth and sales objectives, and enhance customer satisfaction in line with business plans, financial objectives, Group guidelines and policies.Key Responsibilities

  • Under general supervision, sell organization?s products/ services to small to mid-sized accounts through inbound or outbound calls
  • Make/ receive calls to an established account base and identify prospective customers; follow up and close leads
  • Take orders, manage relationships and prepare appropriate documentation
  • Handle incoming customer calls to sell new or additional products/ services and to enhance customer satisfaction and retention
  • Handle inquiries generated by advertising
  • Undertake campaigns to establish and qualify leads and prospects for the field sales force
  • Support key account sales teams and provide ongoing service and support in named accounts
  • Refer leads to outside sales force under specific circumstances, or may work jointly with an outside sales representative on some accounts
  • Coordinate with sales teams on implementation of sales plans, including special promotional efforts
  • Check and correct problems that are not immediately evident in existing systems or processes without modifying defined methods, standards and/ or procedures
  • Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices, and approaches
  • May provide functional guidance, advice or training to less experienced inside sales/ tele sales positions
YOU HAVE THE FOLLOWING QUALITIES AND QUALIFICATIONS:Qualities & SkillsTelecommunications, Telemarketing, Call Centers, CRM, Cold Calling, Customer Acquisition, Selling, Product Lines, Sales Targets, Account Management, Salesforce, Market Intelligence, Forecasting, Persuasion, Empathy, Adaptability, Positive Language, Clear Communication, Effective Listening, Patience, DPDHL Business Knowledge, Business Processes, Stakeholder Management, FeedbackQualifications & Key Requirements
  • Education Level: Vocational/Specialized/Technical/Certification
  • Experience Level: Less than 2 years
We offer:
  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary
Why join DHL GlobalForwarding?We are part of DeutschePost DHL, the world?s leading logistics provider with operations in over 220countries. Visit our career site on the web athttps://www.logistics.dhl/us-en/home/careers.html

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