IT Specialist Junior--Bahrain

Job Description

The Defense Group of Leidos has an exciting opportunity for an IT Specialist to support efforts for the OCONUS Piers support portion of the NGEN-R Service Management, Integration, and Transport (SMIT) contract located in Bahrain.NGEN-R SMIT is the largest IT services program for the Navy. Leidos supports SMIT by delivering the OCONUS Piers support to connect vessels to shore based networks while in port, and supports the OCONUS Enterprise Network (ONE-Net). Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. As SMIT OCONUS services converge, this position may be responsible for additional Field Services Support tasks on ONE-Net.Responsible for operating and maintaining the OCONUS Piers support network infrastructure. This includes providing connect/disconnect services to the vessels when arriving and departing from port. Candidates will be expected to respond appropriately to alerts and events and responding to incidents from triage through resolution, including escalations, where appropriate. Conduct infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. Provide root cause analysis documentation in accordance with Government procedures. Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.Primary ResponsibilitiesThe qualified candidate will oversee, plan and organize complex operational designs, develop support plans, coordinate implementations, and provide second level support for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) solutions encompassing heterogeneous platforms. Other duties and responsibilities include:? Provide connect and disconnect service to US Navy vessels arriving or departing from assigned piers.? Manage day to day operations? Monitor and maintain security and integrity standards and controls.? Maintains and manages user accounts installs, modifies and maintain systems, and software on server computer and critical infrastructure systems.? Provide server and critical infrastructure support.? Analyze user requirements and statistics to identify trends and resolve performance issues.? Coordinate and approve updates of the site administration documentation.? Keep abreast of emerging operational support technologies and industry trends? Perform other related duties as assigned.Basic Qualifications

• United States Citizen
• An Active DoD Secret Clearance is required for this position
• High School Diploma / GED
• 2 years of previous experience in the Information Technology field
• Compliant with DoD 8570 IAT Level I (CompTIA A+, Network+, or higher level certification)
• Possess one OS or Network certification (MTA, MCSA, CCNA, JNCIA, etc.)

• Additional preference will be given to individuals who possess both a network certification (CCNA, Network+, JNCIA, etc.) and fiber cabling certification from BICSI, FOA, or ETA International.
• Previous experience either in the military or as a contractor supporting pier side connect/disconnect service using either UCA or WPCS solutions.

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