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IT (Solutions Associate) Digital Social Protection SC6

1.00 to 10.00 Years   Baghdad, Iraq   13 Apr, 2021
World Food Programme
1 Jobs Openings
Job LocationBaghdad, Iraq
EducationNot Mentioned
SalaryNot Mentioned
IndustryNon-profit Organization
Functional AreaNot Mentioned

Job Description

ORGANIZATIONAL CONTEXT AND JOB PURPOSEThe United Nations World Food Programme (WFP) Iraq Country Office is looking to support the government in the areas of social protection and social safety net through providing DAS (Digital Assistance Services) impacting the 40 million citizens of Iraq.WFP Iraq has been working with the Ministry of Trade to digitalise the Public Distribution System and provide technical assistance for population management, identity management, case management and distribution management.?Additionally, together with the Ministry of Labour and Social affairs and other Iraqi Ministries providing social services to citizens, WFP will support the government to build a single registry that manages the entitlements of Iraqi families and improves service delivery.With the right technology, the government of Iraq can enhance the engagement with citizens while improving the efficiency in daily operations at the government level.?Interoperability is an area of investment to enable the inter-ministerial collaboration and provide citizens with a one-stop-shop for the collection of the government entitlement such as food, health, education, pension, etc.KEY ACCOUNTABILITIES (not all-inclusive)Under the direct supervision of the government engagement manager and the overall supervision of the beneficiary services head, the incumbent will perform the following duties:

  • Build strong working relationships with project stakeholders, analysis of stakeholder objectives and the underlying issues arising from investigations into business requirements;
  • Investigate, document, refine and manage the business processes to capture the current status and potential future requirements of business operations and/or business strategy. Identify relevant issues and challenges, analysing root causes, and efficiently identifying and developing appropriate solutions;
  • Identify business improvements in information systems and procedures e.g. predict user and financial benefits and how channel shift will be measured;
  • Capture user needs, mainly through interviews and workshops (but also surveys and document analysis) to create high level business process descriptions / diagrams, and epics and stories in an Agile backlog;
  • Elaborate stories and define acceptance criteria as part of a Behaviour-Driven Development (BDD) and/or Test-Driven Development (TDD) approach to software delivery;
  • Support Product Owners in prioritising stories, ensuring they are optimal size for sprint planning;
  • Conduct assessments as needed, and implement field implementation activities
  • Plan for equipment needs, stock, keeping track of current and future requirements
  • Provide hands-on support and deliver training sessions to government staff based on operational needs
  • Apply business modelling, analysing methods and standards;
  • Analyse and assess new ideas, considering risks, opportunities and impacts arising;
  • Perform other duties as assigned.?

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