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Telesales

0.00 to 2.00 Years   Amman, Jordan   23 Nov, 2020
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryInternet & E-commerce
Functional AreaNot Mentioned

Job Description

Founded in 2012 with the objective of simplifying the car buying process, YallaMotor has gone on to becoming one of the largest and most trusted automotive portals in the region.Serving over 1,200,000 car buyers per month, it operates across the GCC and Egypt, providing users with the most accurate and up to date prices, specs and features, along with news, views and reviews from the region and beyond.We are looking for a Telesales Representative to join our awesome team in Amman!RESPONSIBILITIES?

  • Obtain customer approval and information to list their cars for sale on YallaMotor KSA by making?outbound calls?
  • Post customer ads on the website as per the defined procedure?
  • Handle customer inquiries both telephonically and by chatting?
  • Upsell products to upgrade customer ads before posting them on the site
  • Follow communication ?scripts? when handling different topics
  • Document call/lead information according to standard operating procedures
  • Manage and resolve customer rejections
  • Provide customers with product and service information
  • Enter new customer information into system
  • Identify and escalate priority issues
  • Follow up customer requests where necessary
  • Accomplish sales and organization mission by completing related results as needed
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