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Customer Service Advisor - English Speakers
0.00 to 2.00 Years
Amman, Jordan
15 Sep, 2021
Crystel
10 Jobs Openings
Job Location
Amman, Jordan
Education
Not Mentioned
Salary
Not Mentioned
Industry
Call Centers & Customer Care Outsourcing
Functional Area
Not Mentioned
Job Description
Responsible for communicating with customers? via multiple channels
Responsible for handling customers? interactions
Answer all incoming requests and address customers? problems in a timely manner
Re-direct requests as per the set processes and take full information as required
Log all necessary interaction details as instructed
Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
Escalate issues or unresolved queries to the Team Leader or Supervisor as directed
Keyskills :
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