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Customer Service Advisor - English Speakers

0.00 to 2.00 Years   Amman, Jordan   15 Sep, 2021
Job LocationAmman, Jordan
EducationNot Mentioned
SalaryNot Mentioned
IndustryCall Centers & Customer Care Outsourcing
Functional AreaNot Mentioned

Job Description

  • Responsible for communicating with customers? via multiple channels
  • Responsible for handling customers? interactions
  • Answer all incoming requests and address customers? problems in a timely manner
  • Re-direct requests as per the set processes and take full information as required
  • Log all necessary interaction details as instructed
  • Follow company procedures when handling incoming and outgoing interactions with the ability to resolve and close issues
  • Escalate issues or unresolved queries to the Team Leader or Supervisor as directed

Keyskills :

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