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Contact Center Executive

0.00 to 1.00 Years   Amman, Jordan   16 Oct, 2020
Job LocationAmman, Jordan
EducationBachelor's degree / higher diploma
SalaryNot Mentioned
IndustryShipping
Functional AreaNot Mentioned

Job Description

* To respond to customers? contacts (phone, e-mail, fax & SMS), register their requests and respond to their inquiries as per company standards; and ensure providing excellent customer service and convenience to our customers Major duties include but not limited to:* Handle Incoming Phone Calls* Resolve standard customers requests and route issues that require follow-up to Customer service Team* Communicates customer inquiries/messages/feedback to teams and sales owners* Provide satisfactory service to customers

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